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Items that are faulty, unsafe or do not match their description will be refunded or exchanged where proof of purchase is provided. We are also happy to provide a refund where the goods are returned within 30 days of purchase unused, in original condition, accompanied by proof of purchase and do not fall within the exceptions * below.

*Special Orders, Calendars, Sale Items, CDs or DVDs where the seal or packaging is not intact.

 

To return an online order within the refund policy period, please contact us and we will then give you instructions on how best to return your order so we can process your refund.

To contact us regarding returning or cancelling an order, please contact us orders@lenbeadell.com.au

Delivery options: Shipping to an Australian address

 

Postage and handling is charged by weight as per the table below. Please enquire if express postage is required as this will be charged at Express Post rates - orders@lenbeadell.com.au

	Price per order Flat rate Australia wide	Delivery time* After dispatch
up to 100g via Australia post	$5.00	2-10 days
100g to 500g	$10.00	2-10 days
500g - 3 Kg	$15.00 - $20.00	2-10 days
Over 3Kg	$25.00	2-10 days

 

*Australia Post regular parcel service delivers in 2 or more business days. Delivery times vary according to lodgement and destination points.

+ All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.
# Express post is available upon enquiry

 

Shipping to an International address

 

Deliveries to destinations outside Australia is available upon request. Please contact orders@lenbeadell.com.au for an obligation free quote.

 

 

We accept payments by credit or debit cards, PayPal or bank transfer. Click on the ‘Checkout’ button to access these options. Please note: your order will not be dispatched until payment is received.